Freeholder Building Insurance (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal data we collect from you or that you provide to us. This policy is in compliance with the General Data Protection Regulation (GDPR).

Data Controller

Freeholder Building Insurance, owned by Serpply Ltd
Email: [email protected]
Address: Flat 10, Portfleet Place, De Beauvoir Road, London N1 5SZ

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, address, email address, phone number, and other contact details.
  • Financial Information: Payment details and billing information.
  • Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we hold about you in the following ways:

  • To provide you with information, products, or services that you request from us.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To notify you about changes to our service.
  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
  • To keep our site safe and secure.
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
  • To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Legal Basis for Processing Your Information

We will process your personal data based on the following legal grounds:

  • Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
  • Legitimate Interest: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Consent: Where you have given consent to the processing of your personal data for one or more specific purposes.
  • Legal Obligation: Where we need to comply with a legal or regulatory obligation.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request the correction of inaccurate or incomplete personal data we hold about you.
  • Request the deletion of your personal data when there is no good reason for us to continue to process it.
  • Object to the processing of your personal data where we are relying on a legitimate interest.
  • Request the restriction of processing of your personal data.
  • Request the transfer of your personal data to you or to a third party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Changes to Our Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: Email: [email protected]
Address: Flat 10, Portfleet Place, De Beauvoir Road, London N1 5SZ